LIHU‘E — Spectrum Mobile Kaua‘i Area Manager Faith Pau said everyone is ready to go, Wednesday, as she flitted between putting up an array of smartphones and other late-minute details that come with the opening of a new facility.
Spectrum Mobile opens to customers starting at 10:30 a.m., Thursday at the location nestled between the Kaua‘i Film Academy and Deja Vu Surf Hawai‘i at the Kukui Grove Center near the keiki play area that enjoyed a traditional Hawaiian blessing by Kauilani Kahalekai.
“Everyone is ready to go,” Pau said. “There won’t be anyone at the old Lihu‘e Industrial Park location…just a sign informing visitors of this new location.”
Pau said the new location will be observing social distancing, and all visitors need to wear face masks.
“We’ll be limiting the number of people in the store,” she said. “The exact amount will be determined by who is in the store. If we have families, the group can social distance, but less people can be let in.”
She said there will be lots of sanitizing of touchpoints from the array of interactive displays presenting the different programs available from Spectrum as well as its presentations on smartphones. Spectrum offers various package plans on High Definition cable TV, high-speed internet, and home phone services.
The Spectrum Mobile site replaces operations from the former offices located in the Lihu‘e Industrial Park and represents the recent advances in marketing at stores in Hawai‘i led by the efforts of Spectrum’s director of regional stores Joe Warwick who supervises the operations of 13 stores operated by Spectrum in the state.
“Our hanging banners are new,” Pau said. “Joe said we’re only one of three stores in the country to feature this.”
Melissa McFerrin-Warrack, the Kukui Grove Center’s manager for specialty leasing and marketing, said the store did not happen overnight.
“Spectrum has been working on this for a while,” she said. “But I’m pleased that it is such a family-friendly store. This space has always been home to happy families, from its start as the Kukui Nut Tree Inn to Toys R Us, and then, as Santa’s Workshop — lots of happy families.”
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Dennis Fujimoto, staff writer and photographer, can be reached at 245-0453 or dfujimoto@thegardenisland.com.
